To open a coffee shop in Boston, secure a Common Victualler (CV) License from the Boston Licensing Board after ISD zoning/building sign-off, abutter notice, and a public hearing; this authorizes on‑premise food service (no alcohol). In parallel, file your menu and stamped floor plan/equipment schedule for Boston Inspectional Services Department (ISD) Health plan review and obtain a Food Service Establishment Permit; have a Certified Food Protection Manager (ServSafe), Massachusetts Allergen Awareness certificate, employee illness policy, and pre‑opening inspection ready. Register with MassTaxConnect to collect the Massachusetts meals tax (6.25% state + Boston’s 0.75% local option) and post a meals tax certificate. If cooking or using grease‑producing equipment, coordinate Boston Fire Department hood/suppression approval and Boston Water & Sewer Commission grease‑trap/backflow permits; panini/ovens may trigger a Type I or II hood—verify early. For fit‑out, obtain ISD building/plumbing/electrical permits and a Certificate of Occupancy; ensure ADA/521 CMR accessibility. File a Business Certificate (DBA) with the City Clerk if operating under a trade name. Add an Entertainment License for TVs or amplified music, a sign permit for exterior signage, and Public Improvement Commission approval for sidewalk seating. Bring a trash/rodent control contract to inspections. Build timelines around sequential approvals and hearings and renewals.
